You have what it takes to succeed in the people-focused world of retail. But are you ready to make this clear during your interview?
The retail industry has been a mainstay of the national employment landscape for a long time, and during the fall and winter months, retail hiring typically spikes. This year, the spike is predicted to rise higher than it has in more than a decade. Which is to say, if you have the right skills for a retail position, managers may be rolling out a red carpet for you.
Are you ready to take advantage of the opportunities available to you? Do you have your polished resume in hand, along with your winning attitude and customer-friendly smile? Most important, are you ready to ace your retail interview? Keep these tips in mind and you’ll be on the payroll in no time.
Your interviewer will be looking for a candidate who can show up on time and quickly learn the ropes of the job. But mainly, she’ll be looking for someone who can appeal to her customers. So can you do that? Make sure you step into your session with your customer in mind, not just your interviewer. Be neat, approachable, confident, and interested in solving whatever problems your customer/interviewer might send your way.
When you speak, keep your words and your message as clear as possible. Don’t confuse your interviewer. If you can only work on Wednesdays, say so upfront. If you know some things about the job already, but will need training in other areas, be clear about this. If you can work a register or POS system, say so. If you can’t, answer honestly when asked. This won’t necessarily be a deal breaker, but your manager will need to know what resources you already have and what resources you’re going to need.
Of course you probably don’t have an abiding passion for selling things in a store and your work doesn’t define your entire personality. But when it comes to “passion”, meet your employer halfway and rise to the occasion. Show that you truly care about rolling up your sleeves, helping others the way you would want to be helped, and doing your part for the team. Sit up straight, speak with energy, and be fully present. Even the smallest signs of personal investment can go a long way.
Hiring is expensive and risky, especially on a very tight deadline (which the holidays represent). Mitigate this risk and reassure your employer that you have no intention of coming in late, leaving them in a lurch, walking away before your shift is over, or otherwise not showing up when and where you’re needed.
Recognize that your employer may be very busy. So if she asks you a question that you’ve already answered on your resume, or asks you the same question twice during your session, roll with it. Be graceful and patient. Again, demonstrate the demeanor that you’ll present to your customers. If you don’t understand a question, politely ask the employer to repeat it. If you hear something about the job that you don’t like, ask politely for confirmation.
For more on how to get what you need during your retail interview, while also impressing your potential employer, explore the job search resources at LiveCareer.
On Halloween, we celebrate scary things, but nothing is scarier than an awkward job interview! Well, maybe a few things… But job interviews are no joke! Here are a few tips that can take the terror out of five tricky interview questions.
Halloween is just around the corner, and while we take delight in scaring ourselves with fake spiders and creepy tales of horror, many of us are also feeling serious heebie-jeebies (or at least anxiety) based on something comparatively mundane: the job search process. Specifically, interviews. While supernatural ghosts and goblins haunt our dreams, our waking hours are often haunted by something much more grounded in reality, and therefore much scarier: the prospect of having an everyday conversation with a total stranger who holds power over our professional and financial destiny. Eep.
There’s no doubt that interviews can be frightening. But a few simple considerations can take the terror out of these five tricky questions and help nervous job seekers move forward with confidence.
When you hear this question, your thoughts may move toward the things you want. For example, you may think you should be hired because you’ve worked hard to get where you are, or because you have bills to pay, or because this job can help you advance your career. These things may be true, but when you answer, focus on how your presence in the workplace can help your employers reach their goals and get the things THEY want. So…what do they want? Give this matter some thought before your interview session begins.
Note, this question is not asking “Why are you looking for work?” but is instead asking, “Why are you looking for work HERE?” In other words, what do you find appealing about this company or organization that you haven’t found anywhere else? How does this specific job or company match your personality, your training, your special skills, your long term goals, or your job search needs? When you answer this, think about all the ways your plans align with the company’s plans, and shine a light on these details.
Of course you don’t know what the future will hold; nobody does. But thankfully, this isn’t a pop quiz and you aren’t applying for the job of a fortune teller. You’re simply being asked to describe your long term goals and demonstrate that you have the capacity to plan, dream, and think ahead. You aren’t living from one day and one paycheck to the next, and you recognize a future that lies beyond this moment and this specific open position. Be honest about your vision.
Nobody likes to talk about their weaknesses and shortcomings during an interview (and this question carries a trick element that borders on rudeness; many interviewers avoid it for this reason). But if you’re faced with this curveball, don’t panic. Simply describe one area or skill set in which you’ve had to work hard and learn tough lessons. For example, if you don’t love public speaking, describe how you’ve practiced and grown in this area during recent years.
If you have a current job, why are you leaving? If you aren’t currently working, what happened to your last gig? Did you leave voluntarily? If so, why? Tough questions about past (or present) work situations can throw interviewees off balance; after all, perfectly content and thriving workers aren’t usually beating the pavement for jobs. But if you keep your answers positive and short, you’ll move quickly past this question and present yourself as an ambitious person in search of new opportunities.
For more on how to get past your fears and anxieties and move on to the next stage of your job search, explore the resume resources available at LiveCareer.